Shipping policy

International tracked and untracked post may be subject to delays or restrictions. These may be caused by changes in transport procedures (e.g. border controls), changes in international transport (e.g. cancellation of previously used flight connections), changes in delivery procedures in the destination country (e.g. quarantine or other protective measures) and more.

This is a fast paced and constantly changing situation, so we strongly recommend that you keep an eye out for further updates by the courier services we use, as well as your country’s government.

• For the latest updates by Royal Mail, please see here.
• For the latest updates by DPD, please see here.
• For the latest updates by Deutsche Post please see here. 
• For the latest updates by DHL please see here.
• For the latest updates by USPS, please see here.

Once your order has been fully processed and handed over to a shipping courier, you will be sent a dispatch confirmation email. If you cannot locate your order or dispatch confirmation email, please check your junk/spam folders.

Please note if your order contains more than one item, your order may arrive in 2 separate parcels

As all deliveries are handled by shipping couriers (and are not under our control), all arrival times provided below are estimates. There is always a small chance that your delivery may come earlier or later than specified.

To avoid any disappointment or additional delay, please ensure that the shipping address you provide us with at checkout is correct.

In the event of any failed delivery, the cost of the item(s) you ordered will be automatically refunded via the same payment method you used at checkout - this will happen once your order is sent back to our warehouse by the courier.

Delivery Options:

Untracked - Standard delivery without tracking or email/SMS updates. You will only receive one email when your order is dispatched.

Tracked - Tracked delivery service. You will receive a tracking number so that you can follow the status of your order on the courier’s website.

Shipping costs:

Final shipping fees are calculated at checkout based on weight and location.

UK:

Untracked: Starting from: £3.75

Tracked: Starting from: £4.00